Delivery & Returns
We ship all orders via Royal Mail first class tracked delivery service within one day of receiving your order (excluding bank holidays and Saturday orders)
A signature will be required upon receipt of your parcel.
Click and Collect service is free. If you choose this option you will receive a confirmation email confirming that your order is ready to collect.
Pictures are collect in store only.
If you are unhappy with your online purchase you can request a return by filling out our returns form (LINK)
Unsuitable items must be returned in their original condition within 14 days of delivery, please enclose your original purchase receipt within your parcel.
Upon receipt of your parcel The Bottom Drawer will organise an exchange or issue a refund.
We are unable to accept returns or exchanges of earrings, hand cream, soap, candles and 50% off sale items.
Please used a tracked method of delivery as The Bottom Drawer cannot be held responsible for lost returns.
Returns can be brought directly to store however a returns form will still need to be completed.
Ensure your parcel is wrapped securely as The Bottom Drawer will be unable to exchange or refund items that arrive damaged.
The Bottom Drawer
2 Magowan West